What makes Divine Secrets different? Divine Secrets is Caribbean Feminine Wellness™ rooted in ancestral botanical wisdom, not watered-down "clean girl" formulas pretending to be natural. Every bottle of Waterfalls is hand-steeped for six full weeks using Caribbean and African botanicals designed specifically for the vaginal ecosystem.
Is Waterfalls just a lubricant? Oh bae… not even close. Waterfalls supports your body's own natural response instead of masking it. Women use it for increased wetness, sensitivity, confidence, intimacy, and deeper connection to their bodies over time.
What is The Waterfalls Effect™? The Waterfalls Effect™ is what happens when your body finally receives the nourishment, balance, and botanical support she's been missing. Effortlessly wetter. More sensitive. More activated.
How long does Waterfalls take to work? Instantly. Waterfalls was formulated to work with your body — not against her — while supporting your natural response over time.
Is Waterfalls pH safe? Yes. Waterfalls was designed specifically with the vaginal ecosystem in mind.
Is Waterfalls fertility friendly? Many women have reported conceiving after using Waterfalls. However, every body is different, and we always recommend consulting with your OB-GYN before use if you are trying to conceive, pregnant, or under medical care.
Can I use Waterfalls if I'm pregnant? We always recommend consulting with your OB-GYN or a medical professional before use if you are pregnant or under medical care.
Is Waterfalls safe for oral? Yes, Waterfalls is edible safe for oral use. Now bae… we not telling you to eat the whole bottle because it's not food 😭 but yes — it was designed to be body-friendly and oral-friendly.
What's the difference between the Waterfalls variants?
Original → The balanced everyday experience. Smooth, nourishing, effortless wetness and sensitivity support.
Extreme → More intense stimulation, heightened sensitivity, and stronger response for women who want maximum activation.
Cream → A richer, creamier texture focused on softness, glide, moisture, and deep nourishment.
Icy → A cooling, peppermint-powered sensation for women who want that refreshing tingle.
Strawberry → Silky smooth with a sweet strawberry kiss. Sensual and playful.
Pineapple → Tropical, golden, and made for pleasure. A taste of the islands.
Why does my Waterfalls have a tint? That tint is actually proof of what's inside. Because we hand-steep and extract our herbs by hand, a natural tint may appear in some bottles. Once applied it remains clear and matches your natural nectar. Every bottle is made by hand with care, that's not a flaw, that's the formula working.
Does Waterfalls dry out quickly? Not even a little. Our formula was designed to be long-lasting, we pride ourselves on having the most potent formula on the market. If you deal with dryness from medical conditions, hormonal changes, or medication, we especially recommend Waterfalls Extreme as our thickest, longest-lasting variation.
Does Waterfalls get sticky? Our formula was designed to feel silky and velvety, like the real thing. The texture is one of our Divine Baes' most favorite features. No tackiness. No residue. Just smooth.
Can men use Waterfalls? Of course. Any consenting adult can use Waterfalls.
SHIPPING & ORDERS
How long does shipping take? Most orders ship within 1–3 business days. During sales, launches, holidays, or unexpected viral moments, processing times may increase slightly, because everything is small-batch crafted with care. You'll receive a tracking number once your order ships.
Do you ship internationally? Yes. We ship globally.
What if I entered the wrong shipping address? Email us at orders@divinesecretsxoxo.com immediately. If your order hasn't shipped yet we'll do our best to update it. If your order has already shipped, we are unable to reroute it at this time. If your package is returned to us due to an incorrect address, we can offer a refund or store credit minus the original shipping cost. We are actively working on solutions to better support address issues, we appreciate your patience.
What happens if my package is lost or stolen? We're so sorry if this happens. Please file a claim directly with your carrier. If you need assistance navigating that process, reach out to us at orders@divinesecretsxoxo.com and we'll help guide you through it.
What if I received the wrong order? That's on us and we'll make it right. Email orders@divinesecretsxoxo.com with your order number and a photo of what you received. We'll reship your correct order and cover the shipping.
Do you offer returns? Because Divine Secrets products are intimate wellness products, we generally do not accept returns on opened items. If there's an issue with your order, contact us at orders@divinesecretsxoxo.com and we'll always do our best to make it right.
GENERAL QUESTIONS
Who founded Divine Secrets? Divine Secrets was founded by Pasha Suri in Pahokee, Florida, built from deep Caribbean roots, ancestral plant wisdom, and a refusal to let women keep settling for feminine wellness products that never truly understood our bodies.
How many women have used Divine Secrets? 58,000+ women served. Thousands of verified reviews. A 4.93 star rating. Real women. Real receipts.
How do I stay updated on launches, sales & restocks? Join The Secret Circle — our email and SMS community gets first access to everything. Follow us on TikTok and Instagram @divinesecretsxoxo.
My question wasnt answered here. We got you. Email us at orders@divinesecretsxoxo.com — real people, real answers. No bots.
COLLABS & PARTNERSHIPS
Do you work with creators and influencers? Yes. We love partnering with creators, affiliates, and women who genuinely align with the Divine Secrets world and mission. For collaborations, PR, or partnership inquiries, contact us at orders@divinesecretsxoxo.com.
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